How to retrieve lost and forgotten passwords

Forgot or lost your password?

It can happen from time to time. Don’t worry, we will have a copy of your login details winding their way across the internet to your mailbox in no time at all!

We can send a copy of your passwords by email for the following services:

• Domain name control panel (DCP)
• Plesk Client Login (your clientXXXXX password)
• Sitebuilder password

We cannot send the following passwords however you can reset them yourself:

• FTP details of users you have created
• Mailbox passwords that you have created
• Passwords for domain names that you have added to your multi-domain hosting account

Solution: Visit our Forgotten Password page to get a copy on its way to you straight away. This is an automated service, your password will be sent immediately.

Keywords: Forgot password, forgotten password, lost password