How can I disable mod_security?

We use mod_security to protect your site from hackers and http injection attacks as well as many other protective features.

From time to time, you may come across a script that simply will not work with mod_security enabled, especially scripts that are custom made or uncommon. Usually the error returned is “403 Forbidden” when trying to load a page.

If you find that your script is creating false positives within mod_security then we can disable mod-security for your domain name. Sometimes your domain name alone may trigger false positives, especially if there’s spammy looking text within your domain such as “cheapmedsonline” or “loseweightfast”.

Simply contact the helpdesk and ask for mod_security to be disabled.