Web Hosting

How do I upgrade to the latest hosting features?

Re: Upgrade features on Plesk to latest offering

The range of features on offer today may be more than when you purchased your account. There is no need to lose out. This is not a new customers only offer.

We are now offering more hosted domains on all accounts to new cutomers however if you are an existing customer, don’t worry – you can upgrade to the latest offering for free!

Here is what you need to do:

  • Look at the Hosting page for your plan current feature list
  • The multiple domain allowances have increased for all accounts
  • The database allowances have in some cases been reduced
  • Log a ticket with the Helpdesk asking for a “feature update”
  • Include your clientXXXXX Plesk login within the ticket for a fast upgrade
  • Your existing data will not be affected and will remain intact

If you provide the correct clientXXXXX ID and your domain name from the outset in your ticket, your upgrade may be completed within an hour. The ticket will be updated once the upgrade is complete.

Cheap Web Hosting – How to use your web hosting account

Re: What to do with your new web hosting account

  1. Login to your Plesk Control Panel to gain access to all the features and resources provided with your account.
  2. Set up your first email address and start using email services with your domain
  3. Start collecting web visitor statistics and monitor visitors activity around your site
  4. Launch more sites with multi domain hosting to get the most from your web presence
  5. Install and Connect FileZilla FTP to upload files to your personal web space
  6. Install a Web Application such as WordPress and get a professional site online straight away

You are now well on the way to making the most of your new hosting account. For further information and advise search the knowledgebase or contact the Helpdesk.

What is a dedicated server?

If your site becomes too busy for shared hosting or VPS, you may need your own dedicated server.

A dedicated server is a server whose resources are entirely dedicated to your site. None of the server resources are shared with any third parties.

Usually the maintenance of a dedicated server is your responsibility however some hosts offer managed dedicated server solutions – at a price.

You will need a dedicated server if your site becomes very busy and the resource requirements are greater than that provided by a shared hosting service.

What is shared hosting?

All cheap hosting plans that you purchase from a company are shared hosting plans.

A shared hosting plan means that you have purchased/leased webspace and resources from a server that is also offering webspace and resources to other non-related clients.

Shared hosting is the cheapest way to get web space and email facilities. Server maintenance and function is the responsibility of the web host.

Alternatives to shared hosting include VPS hosting and Dedicated Server hosting.

WordPress Error: Unable to create directory /wp-content/uploads/

Re: Wordpress Error: Unable to create directory /wp-content/uploads/

To resolve errors uploading to WordPress eg. new themes, please try the following steps:

  • In WordPress Settings/Media (or Settings/Miscellaneus depending on your version) change upload folder from “/wp-content/uploads” to “wp-content/uploads” – ie. remove the leading forward slash.
  • Set wp-content to 775
  • Set wp-content/uploads to 777

That should solve the problem.