Web Hosting

How to get removed from Google Blacklist

Re: Site Blacklisted in Google because of Malware

Ok, so you have cleaned up the malware on your website but find that your site is still blacklisted by Google and you are too impatient to wait for Google to automatically re-scan your website. Then it’s time for you to request a review directly to Google.

This is required if you want to quickly remove your site from Google’s blacklist. Once you submit the request, it’ll take just a few hours to complete the review and remove the warning if your site is clean. Without the request, it may take

The request does two important things:several days before your site’s status is cleared.

1) It tells Google that the owner of the site is aware of the problem and has already taken action to remove malicious content. This shifts the odds in your favour when they make decisions after ambiguous results of scans.

2) It puts the site on a priority list (it should be scanned within 24 hours)

Don’t be afraid to request the review even if you are not sure that your site is completely clean. If any security issues are detected during the review, they will be reported in your Webmaster Tools account. Then you can fix them and request another review.

Blacklisted sites are not removed from search results (they are just labeled as potentially harmful), so you only need to remove the warning.

You can request a review of your site using Google Webmaster Tools:

http://www.google.com/webmasters/tools/

More information about the review process is available in Google’s Webmaster Help Center.

http://www.google.com/support/webmasters/bin/answer.py?answer=45432

Why do I get a blank page or 500 Internal Server error?

Re: Blank page or 500 Internal Server error

The problems are caused by your code failing. A blank page is usually a PHP error so checking your PHP error_log within your Plesk panel will provide causes as to what the problem is. Usually the best course of action is to re-upload your website or restore from a recent backup.

A 500 internal server error is usually related to a scripting issue using CGI or Perl scripts. Again, this means the script is unable to execute and this generic error which does not give much away means you need to check your scripts or simply upload / restore to your last working copy.

Both of these errors means a quick call to your web designer or just restore from your latest backup in the Backup manager (You do take backups right?!)

UK-Cheapest Ends Ensim Support

As of June 1st, 2012, UK Cheapest no longer be providing support for Ensim powered servers. If you are currently using Ensim, we highly recommend you migrate to Parallels Plesk.

Ensim End Of Life

The last version of Ensim was released on 4/16/2009. Since then there have been a few hot patches but no significant upgrades. Ensim 4 has not been updated since 2007. If you are still using these versions of Ensim, you likely are using an outdated OS. We recommend Red Hat Enterprise 5 and will soon be moving to Red Hat Enterprise 6 once software vendors release their updates for the new RHEL version.

Ensim Mandatory Migrations

We have been offering free upgrades to Plesk since December 2010  but now it’s time to make the final push.

Starting 1st June, any accounts remaining on Ensim will be automatically migrated to Parallels Plesk 10.x. This covers all remaining accounts on Microlite18 to 24 Ensim servers. This process will be complete by June 28th.

All Ensim accounts will remain accessable using your old login details until June 30th when they will be deleted.

If your domain name is not hosted with UK Cheapest, please change your domain name servers to:

  • ns.microlite11.com
  • ns2.microlite11.com

Your new Control Panel URL (still using your old login and password) will be:

Your username and password will remain unchanged.

The old Ensim control panels will still be available until June 30th using the links below:

Additional Differences

FTP – Use ftp.yourdomain.com instead of server.microliteXX.com as your FTP hostname. Your FTP username is now in the format “adminXXXXX” and not “adminXXXXX@yourdomain.com”.

Email – Your email passwords and usernames will remain unchanged.

Webmail – Your default webmail (Horde) can be accessed through http://webmail.yourdomain.com. You will no longer find webmail at www.yourdomain.com/webmail.

Squirrelmail – This application is no longer automatically installed. You can install squirrelmail using the web applications installer within your new Plesk control panel.

Backups – Your old backups will be incompatible with Plesk, please make additiona FTP copies of your data if required.

Frontpage – It is no longer possible to upload using FrontPage HTTP. If you still use Frontpage, you must upload using FrontPage FTP or any other FTP client to upload your files.

Migration – we will handle the conversion and migration of your data as efficiently as possible. If you are using Ensim specific code you will need to make changes to your code to continue functionality in Plesk.

Support – If you require any help or support after the migration, please log a ticket with the helpdesk and ask for “Ensim Migration” support. Ensim support is not available through the Live Support facility.

How to parse PHP in HTML

To parse PHP code inside a .html file you will need to a create a .htaccess file in your document root directory /httpdocs and insert the following code:

AddHandler php-script .html .htm

How to import a MySQL database using phpMyAdmin

To import a MySQL database you can use phpMyAdmin which is available in your Plesk control panel.

1) Firstly, you will need  to create the database in Plesk that you would like to import the SQL file to.

– Video tutorial: How to create a database in Plesk

2) Open up phpMyAdmin inside Plesk

– Go to Databases

– Select the Database

– Go to Webadmin

3) Once you are in phpMyAdmin, Select the Database on the left hand bar.

4) Go to import

5) Click the ‘Choose’ button to browse the location of the text file

6) Click “Go” to import the SQL file

If you experience any problems, please log a ticket with our Help Desk.