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How to add us to your Safe Senders List

emailHow to add UKC to your Safe Senders

Help ensure that your UK-Cheapest.co.uk emails are always delivered to your inbox. Log in to your email now and follow the steps below to add UK-Cheapest.co.uk to your address book, contacts or “Safe Senders” list.

Gmail

New Subscribers:

Please add our “from” address (for example: esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk) to your Gmail contacts list. Remember that you may receive messages from several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk. To add us to your contact list:

  1. Click “Contacts” along the left side of any Gmail page.
  2. Click “Add Contact”.
  3. Copy and paste our “From” address, “esupport@uk-cheapest.co.uk”, into the primary email address dialog box.
  4. Click “Save”.

Existing Subscribers

How to check if our email and/or email and/or newsletter is in the “Spam” folder:

  1. Click “Spam” along the left side of any Gmail page.
  2. If you see any UK-Cheapest.co.uk email listed among the messages in this folder, check the box next to our email.
  3. Click the “Not Spam” button along the top.

Windows Live Hotmail

New Subscribers

Please add our “from” address (for example: esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk) to your Safe Senders list. Remember that you may receive messages fr and autobot@uk-cheapest.co.ukom several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk. To add us to your Safe Senders list:

  1. Open your mailbox and click “Options” (upper right hand corner).
  2. Click the “Junk Email Protection” link (top of page).
  3. Select the “Safe List” link (second from bottom).
  4. Copy and paste “esupport@uk-cheapest.co.uk” into the dialog box titled “Type an address or domain”.
  5. Click the “Add” button next to the dialog box.

Existing Subscribers

If our email and/or newsletter is in your “Junk Email Folder”, open the email and click the “Not Junk” button. Next, check to see if our email address is in your “Blocked Senders” list. If you see “esupport@uk-cheapest.co.uk” on this list, select it and click the “Remove” button. Finally, if you have not done so, add our “from” address (for example: esupport@uk-cheapest.co.uk) to your Safe Senders list as described above.

AOL

New Subscribers

Please add our “from” address (for example: esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk) to your Safe Senders list. Remember that you may receive messages from several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk. To add us to your Safe Senders list:

  1. Click “Mail Menu” and select “Address Book”.
  2. Wait for the “Address Book” window to pop up and then click the “Add” button.
  3. Wait for the “Address Card for New Contact” window to load.
  4. Paste “esupport@uk-cheapest.co.uk”, into the “Other Email” field.
  5. Make our “from” address the “Primary Email” address by checking the associated check box.
  6. Click the “Save” button.

Existing Subscribers

If our email and/or newsletter is in your AOL Spam Folder, please open the email and then click the “This Is Not Spam” button. Next, please add “esupport@uk-cheapest.co.uk”, to your address book as described above.

Yahoo!

New Subscribers

You will need to set up a filter to redirect our emails and/or newsletters into your inbox:

  1. Open your mailbox and click on “Mail Options” (upper right hand corner).
  2. Select Filters.
  3. Click the “Add” link on the filters page.
  4. Update the “From Header” rule with the following two pieces of information: “contains” and “@UK-Cheapest.co.uk”.
  5. Click the “Choose Folder” pull-down menu and select “Inbox”. Pick the “Add Filter” button.

Existing Subscribers

If our emails and/or newsletters are ending up in your Yahoo! “Bulk Folder”, please open the issue and click the “Not Spam” button. Next, check to see if the address the email or newsletter was sent from is in your “Blocked Addresses” list. If you see “esupport@uk-cheapest.co.uk” on this list, select it and click the “Remove Block” button. Finally, please set up a filter as outlined above.

Microsoft Outlook

Please add our “from” address (for example: esupport@uk-cheapest.co.uk) to your Safe Senders list. Remember that you may receive messages from several UK-Cheapest.co.uk addresses, including esupport@uk-cheapest.co.uk and autobot@uk-cheapest.co.uk. To add us to your Safe Senders list:

  1. On the “Tools” menu, click “Options”.
  2. On the “Preferences” tab, click “Junk Email”.
  3. On the “Safe Senders” tab, click “Add”.
  4. In the “Add Address” field, enter “esupport@uk-cheapest.co.uk”.
  5. Click “OK”.

 

Data validation for COM NET ORG ICANN domains

Screen Shot 2015-05-16 at 16.54.09From January 2014 ICANN have introduced new regulations so that domain owners will have to complete a verification process when a domain is transferred, a new domain is registered or changes are made to the WHOIS details.

An automated email will be sent to the registrant contact as listed on the WHOIS asking you to click on a link to verify the registrant email address.

What will the email look like?

Please be advised that as of the 1st January 2014 it has now become a mandatory requirement from the Internet Corporation for Assigned Name and Numbers (ICANN) that all ICANN accredited registrars verify the WHOIS contact information for all new domain registrations, domain transfers and registrant contact modifications.

You have received this email as you have recently registered one or more domains from ukcheapest with the following registrant details:

Name: 
Email Address:

Under the changes requested by ICANN you need to verify your registrant email address. Please click on the link below to verify this email address.

https://www.verify-whois.com/

Who is ICANN?

ICANN are the Internet Corporation for Assigned Names and Numbers who set out policies for registrars of gTLD domains.

How do I get my approval email resent?

Please login to your Client Portal and follow the steps below:

1. Go to Domains
2. Go to My Domains
3. Go to Manage Domain
4. Go to Verification and hit Resend Verification Email.

What if I have WHOIS ID protection enabled?

ID protection hides your contact details from the WHOIS but does not change the contact details registered to your domain. The verification email will still reach the registrant email address.

How do I check / update the registrant email address?

To check or update the registrant email address, please login to your Client Portal and follow the steps below:

1. Go to Domains
2. Go to My Domains
3. Go to the drop-down arrow next to Manage Domain
4. Hit Edit Contact Information

What happens if I don’t complete the verification?

The domain will be suspended if verification is not completed within 15 days of the verification email being sent. This rule is set by ICANN and not by us.

Setting up Outlook to send through SMTP on port 587

emailMany ISPs are now blocking port 25 outbound from end users to prevent spam from their network. A new standard is to use port 587 and setup Plesk to listen on port 587.

To setup Outlook to do this

  1. Open Outlook.
  2. Tools -> Accounts
  3. go to the “Mail” tab.
  4. select the account and click “Properties”.
  5. Go to the “Advanced” Tab in the new window.
  6. Set the “Outgoing mail (SMTP)” option to 587 from 25. Hit “Ok”.

Outlook should now use port 587 for sending mail.

How do I get an EPP code to transfer away my domain?

Re: How to find your EPP code, How to get an EPP Code

The EPP code is a code which is required in order to transfer your non .UK domain name to another  domain registrar.

EPP codes are not relevant to .UK domain names. To transfer a .UK domain name you need to change your IPSTAG.

To get your EPP code you need to login to your Domain Control Panel and “Unlock” your domain name. You will automatically receive an email to the address provided during the unlock request containing your EPP code.