Support

SiteJet Website Builder

Build, design, manage, and grow competitive websites, no coding required!

Sitejet Builder is included in all UKC Shared Hosting plans and lets you create competitive websites quickly and effortlessly directly from your panel. It has all the tools you need for easy site building, no coding required.

  • Drag & drop on-page editor
  • Powerful design capabilities
  • AI-driven content creation
  • Integrated eCommerce solution
  • Included with UKC Web Hosting
  • Fully integrated in your panel

Design beautiful websites

Easily create professional websites without coding or hiring a designer. Pick a template, customise it with our drag & drop editor, and hit ‘publish’ to go live.

Design websites with
  • 140+ Designer-made templates
  • Full design flexibility
  • Corporate Identity Detection
  • Global design settings
Plesk SiteJet Builder

Offer great user experience

Create fast, responsive, and SEO-friendly websites that users and search engines adore. Launch websites built for top rankings and focused on conversions in no time.

  • Created timely and hassle-free
  • Competitive with integrated eCommerce solution
  • SEO-friendly for better rankings
  • Responsive and fast for great UX
  • Customizable with widgets
  • Multi-language for international success

Create content effortlessly

Writing compelling content is not your strong suit? Don’t worry, Sitejet Builder has got you covered. Create and embed AI-powered content directly into your site.

  • AI-driven Text Generator
  • Dynamic content collections
  • Free stock photos & videos

Free & fully integrated

Enjoy powerful site-building capabilities at no additional cost to your UKC Hosting service plan. Expand your business to new markets and build your own website.

  • Fully integrated into the Plesk panel
  • More value, same price
  • Stay competitive
Plesk SiteJet Extension

Start building websites directly in your Plesk panel Now

SiteJet SiteBuilder is included in all UKC Shared Hosting Plans at no additional cost!

Frequently Asked Questions (FAQ)

1. What is Sitejet Builder for Plesk, and how do I access it?

  • Sitejet Builder for Plesk is a fully integrated, easy-to-use website builder available directly in your UKC Plesk panel. You can access it by logging into your Plesk control panel and selecting Sitejet Builder.

2. Do I need coding skills to use Sitejet Builder?

  • No, you don’t need any coding skills. Sitejet Builder is designed for easy use with a drag & drop editor, making website building simple and intuitive.

3. Is Sitejet Builder included in all UKC hosting plans?

  • Yes, Sitejet Builder is included for free in all our shared hosting plans.

4. Can I create an eCommerce website with Sitejet Builder?

  • Absolutely! Sitejet Builder comes with an integrated eCommerce solution, allowing you to create competitive online stores effortlessly.

5. Are there templates available in Sitejet Builder?

  • Yes, there are over 140 designer-made templates with full design flexibility, making it easy to create professional websites without hiring a designer.

6. How does Sitejet Builder ensure my website is SEO-friendly?

  • Sitejet Builder creates fast, responsive, and SEO-friendly websites. It focuses on top rankings and conversions, ensuring your site is optimised for search engines and user experience.

7. Can I create content for my website if I’m not good at writing?

  • Yes, Sitejet Builder includes an AI-driven Text Generator and dynamic content collections, making it easy to create compelling content without being a skilled writer.

8. What kind of support does UKC offer for Sitejet Builder?

  • UKC provides full support for Sitejet Builder. Our team can assist with any questions or issues you may have, ensuring you make the most out of this powerful tool.

9. Is Sitejet Builder suitable for creating multi-language websites?

  • Yes, Sitejet Builder supports multi-language capabilities, allowing you to cater to a global audience and achieve international success.

10. How do I install Sitejet Builder on my Plesk panel?

  • Sitejet Builder is already available in your UKC Shared Hosting plan, simply login to your Plesk Panel to access the online builder.

Understanding Credits: A Guide for Our Clients

Introduction

We use WHMCS (Web Host Manager Complete Solution), a comprehensive client management, billing, and support solution for online businesses. One of its key features is the ability to handle account credits, offering flexibility and convenience for clients. In this article, we’ll explore how credits work in WHMCS, including how to add credit to your account and how it’s applied to your invoices.

Adding Credit to Your Account

  1. Log In to Your Client Account: Start by logging into your Client Area using your credentials.
  2. Navigating to Add Funds: Once logged in, navigate to the ‘Billing’ section, and you’ll find an option to ‘Add Funds’ or ‘Add Credit’.
  3. Entering the Amount: Here, you can specify the amount of credit you wish to add to your account. There’s often a minimum and maximum limit on the amount you can add at a time, which is set by the service provider.
  4. Completing the Payment: After specifying the amount, proceed to make a payment using your preferred payment method. This could be through credit cards, bank transfers, or other available options.
  5. Credit Confirmation: Once the payment is successfully processed, the credited amount will reflect in your account. You can view this under the ‘Billing’ section as your available balance.

How Credits Work in WHMCS

  1. Automatic Application to Future Invoices: The most significant advantage of adding credit to your account is its automatic application to future invoices. Once you have a credit balance, we will automatically use this balance to pay for your upcoming invoices. This process is seamless and requires no manual intervention, ensuring your services continue uninterrupted.
  2. Manual Application to Existing Invoices: If you have existing unpaid invoices at the time of adding credit, the system will not automatically apply these funds to those invoices. Instead, you need to apply the credit manually. To do this, open the invoice you wish to pay, and you will see an option to ‘Apply Credit’. Once applied, the invoice will update to reflect the payment made via the credit.
  3. Tracking Your Credit: You can always track your credit balance and its usage in the ‘Billing’ section of your Client Area. This transparency allows you to manage your funds effectively.
  4. Refunds and Credit: It’s also worth noting that in some cases, service providers may issue refunds as account credits. These credits can then be used in the same way as credits you’ve added yourself.

Conclusion

Credits in your Client Area offer a convenient way to manage payments and ensure uninterrupted service. By adding credit to your account, you gain the flexibility to automatically pay for future services without the need for manual payment each time. Remember, for any existing invoices, you’ll need to apply these credits manually.

This system not only simplifies the billing process but also gives you better control over your account management. As always, if you have any questions or need assistance with your account or credits, don’t hesitate to reach out to us.

Frequently Asked Questions (FAQ)

1. How do I add credit to my account?

  • To add credit, log in to your client area, navigate to the ‘Billing’ section, and select ‘Add Funds’ or ‘Add Credit’. Enter the amount you wish to add, then complete the transaction using your preferred payment method. The credit will be available in your account once the payment is processed.

2. Will the credits I add automatically be used for my invoices?

  • Yes, any credit in your account will be automatically applied to future invoices when they are generated. This process is automatic and ensures your services are paid for without manual intervention.

3. Can I use credits to pay for existing unpaid invoices?

  • Yes, but it’s a manual process. For existing unpaid invoices, you need to open the invoice and select the option to ‘Apply Credit’. The invoice will then update to reflect the credit applied.

4. How can I check my credit balance?

  • You can view your credit balance by logging into your client area and looking under the ‘Billing’ section. Here, you’ll find details of your available credit and any past credit transactions.

5. What happens if I add more credit than I need for my current invoices?

  • Any extra credit will remain in your account and be automatically applied to your future invoices. This way, you can ensure that your account has a positive balance to cover upcoming service charges.

Website Migration Service: Transfer Your Site and Email from Another Host

UK-Cheapest.co.uk proudly offers a specialised website migration service, ensuring a hassle-free transfer of your site from servers like cPanel to Plesk. Our skilled team is dedicated to executing this process with precision, minimising downtime, and preserving the integrity of your data.

The cost of our website migration service varies depending on the complexity and specific requirements of your site.

For straightforward, single database or static websites, we are pleased to offer this service at a low cost, ensuring a seamless transition with little financial burden.

However, for sites that are more intricate or for projects involving multiple websites, the process becomes more complex and requires a custom approach. In such cases, we provide a tailored quotation to reflect the additional resources and expertise needed.

Our goal is to deliver a top-tier migration service that aligns with the unique demands of each website, ensuring a smooth and efficient transition at a fair and transparent price.

With a focus on thoroughness and clear communication, we handle every aspect of the migration, from initial backups to post-transfer testing, ensuring a smooth transition for your online presence.

Trust UKC to deliver a seamless migration experience, reflecting our commitment to excellence and customer satisfaction.

Frequently Asked Questions (FAQ)

1. How long does the website migration process take?

  • The duration of migration varies depending on the size and complexity of your website. Typically, it can take anywhere from a few hours to a couple of days. We aim to minimise downtime and will provide you with a more accurate timeline once we assess your specific needs.

2. Will my website be offline during migration?

  • We strive to minimise downtime as much as possible. In most cases, your website will remain online during the migration process. Any necessary downtime will be brief and planned during off-peak hours to reduce impact.

3. Is my data safe during the migration process?

  • Absolutely. Data security is our top priority. We do not make any changes to the source data. The migration process makes a copy of your original data onto the target server.

4. Will my website’s performance be affected after migration?

  • Your website’s performance should not be negatively affected. In fact, many clients experience improved performance and loading speeds post-migration due to our optimised server configurations.

5. What do I need to provide for the migration process?

  • We will need access to your current hosting account and any relevant credentials. This includes FTP/SFTP details, database information, and your domain registrar if a DNS update is required. We handle all the technical aspects and keep you updated throughout the process.

Fair Use Policy for Unlimited Storage on Our Shared Hosting Packages

At UKC, we take pride in offering unlimited resources as part of a selection of our hosting plans. However, it’s important to understand that “unlimited” resources must be governed by a fair use policy to ensure optimal service quality for all our clients. This policy outlines the responsible usage of our hosting resources, ensuring that every client gets the best possible hosting experience.

1. Purpose of Web Storage:

  • The unlimited hosting space provided is intended solely for the active files necessary for the running of your website. This includes your website’s code, databases, and media files essential for its operation.

2. Prohibited Uses of Web Storage:

  • The hosting space should not be used as a digital archive or for storing backups, large media files not used by your website, or any other files unrelated to the regular functioning of your website. Our goal is to maintain high-performance levels for all users, and using the space for unintended purposes could impair this goal.

3. One Account, One Entity:

  • To maintain the integrity of our hosting environment, each hosting account must only host websites belonging to a single entity. This policy is in place to prevent web agencies or developers from hosting multiple clients’ websites under one account. Each client or entity should have their own dedicated hosting account.

4. Monitoring and Enforcement:

  • We regularly monitor the usage of our hosting services to ensure compliance with this fair use policy. If we find that an account is not adhering to these guidelines, we will reach out to discuss appropriate solutions, which may include upgrading to a more suitable hosting plan or removing non-compliant files.

5. Adaptive Storage Allocation:

  • To enhance the security and efficiency of our hosting services, UKC implements an adaptive storage allocation strategy for our unlimited storage plans. Storage space is allocated in manageable chunks or blocks, and additional storage is provided as and when needed. This proactive approach serves a dual purpose: firstly, it safeguards against potential Distributed Denial of Service (DDoS) attacks, where excessive demands on storage could compromise server stability. Secondly, it prevents a malfunctioning or compromised website from consuming excessive resources, thereby ensuring that all clients on the server are protected from the cascading effects of such incidents. This method of allocation is part of our commitment to maintaining a secure, reliable, and high-performing hosting environment for all our clients.

6. Our Commitment to Quality Hosting:

  • This policy is designed to safeguard the quality and reliability of our hosting services for all clients. By ensuring that our resources are used appropriately, we can continue offering high-quality, unlimited hosting that genuinely meets your website’s needs.

We appreciate your understanding and cooperation in adhering to this fair use policy. It is our commitment to provide you with exceptional hosting services, and adhering to these guidelines helps us achieve this goal for all our clients.

Site Migration and Transfer: How to Move a Website to another Web Server

Moving a website from one server to another, such as from a cPanel-based server to a Plesk-based server, involves several critical steps. This process requires careful planning to ensure that your website’s data is transferred accurately and that your website remains functional and secure.

Here’s an outline of the steps involved

1. Preparation

  • Backup Data: Before starting the migration process, back up all your website data. This includes website files, databases, and email accounts.
  • Check Compatibility: Ensure that your website’s applications and scripts are compatible with the new server environment.
  • Gather Information: Collect necessary information such as database credentials, FTP details, and any custom configuration settings.

2. Transfer Files

  • Download Files: Use FTP or a file manager to download your website files from your old cPanel server.
  • Upload Files to New Server: Using FTP or Plesk’s file manager, upload these files to the appropriate directory on your new Plesk server.

3. Transfer Database

  • Export Database: Export the database from your cPanel server using phpMyAdmin or a similar tool.
  • Create a New Database on Plesk: Set up a new database on your Plesk server and import the exported database data.

4. Reconfigure Website Settings

  • Update Configuration Files: Adjust configuration files (e.g., wp-config.php for WordPress) with the new database details and any other environment-specific settings.
  • Install and Configure Necessary Applications: Ensure that all necessary applications (such as PHP, web server software) are installed and configured on the Plesk server.

5. Email Accounts Migration (if applicable)

  • Export Emails: Use available tools or manual methods to export email accounts from cPanel.
  • Import Emails to Plesk: Set up email accounts on the Plesk server and import the emails.

6. Test the Website on the New Server

  • Conduct Thorough Testing: Before switching your DNS, test the website on the new server for functionality, performance, and broken links.
  • Check for SSL Certificates: Ensure that SSL certificates are properly installed and working on the new server.

7. Update DNS Settings

  • Point Domain to New Server: Update your domain’s DNS settings to point to the new server’s IP address.
  • Wait for Propagation: DNS changes can take up to 48 hours to propagate worldwide.

8. Post-Migration Checks

  • Monitor Website: After DNS propagation, monitor the website for any issues.
  • Set Up Redirects if Necessary: If URLs have changed, set up 301 redirects to maintain SEO value.
  • Cancel Old Hosting Service: Once you confirm everything is working fine on the new server, you can safely cancel your old hosting service.

Conclusion

  • Document and Review: Document the migration process and review any challenges faced for future reference.

Potential Challenges

  • Downtime: Minimise downtime by performing the migration during off-peak hours.
  • Data Loss: A risk of data loss can be mitigated by having comprehensive backups.
  • Compatibility Issues: Software versions (PHP, MySQL) might differ between servers, so test thoroughly.

Additional Tips

  • Keep your old hosting account active until you are completely sure that the migration was successful.
  • Notify your users or customers about the migration, especially if any downtime is expected.

Post-Migration

  • Regularly back up your new setup and monitor its performance.
  • Update your site’s security settings as necessary on the new server.

Moving a website between servers is a complex process that requires attention to detail. It’s recommended to seek assistance from a professional if you are not comfortable with the technical aspects of the process.



Domains .co.uk £4.95 .com £7.95

Frequently Asked Questions (FAQ)

1. How long does the website migration process take?

  • The duration of migration varies depending on the size and complexity of your website. Typically, it can take anywhere from a few hours to a couple of days. We aim to minimise downtime and will provide you with a more accurate timeline once we assess your specific needs.

2. Will my website be offline during migration?

  • We strive to minimise downtime as much as possible. In most cases, your website will remain online during the migration process. Any necessary downtime will be brief and planned during off-peak hours to reduce impact.

3. Is my data safe during the migration process?

  • Absolutely. Data security is our top priority. We do not make any changes to the source data. The migration process makes a copy of your original data onto the target server.

4. Will my website’s performance be affected after migration?

  • Your website’s performance should not be negatively affected. In fact, many clients experience improved performance and loading speeds post-migration due to our optimised server configurations.

5. What do I need to provide for the migration process?

  • We will need access to your current hosting account and any relevant credentials. This includes FTP/SFTP details, database information, and your domain registrar if a DNS update is required. We handle all the technical aspects and keep you updated throughout the process.

Website Migration Service: Seamless Transition Guaranteed

UK-Cheapest.co.uk proudly offers a specialised website migration service, ensuring a hassle-free transfer of your site from servers like cPanel to Plesk. Our skilled team is dedicated to executing this process with precision, minimising downtime, and preserving the integrity of your data.

The cost of our website migration service varies depending on the complexity and specific requirements of your site.

For straightforward, uncomplicated websites, we are pleased to offer this service at no cost, ensuring a seamless transition without any financial burden.

However, for sites that are more intricate or for projects involving multiple websites, the process becomes more complex and requires a custom approach. In such cases, we provide a tailored quotation to reflect the additional resources and expertise needed.

Our goal is to deliver a top-tier migration service that aligns with the unique demands of each website, ensuring a smooth and efficient transition at a fair and transparent price.

With a focus on thoroughness and clear communication, we handle every aspect of the migration, from initial backups to post-transfer testing, ensuring a smooth transition for your online presence.

Trust UKC to deliver a seamless migration experience, reflecting our commitment to excellence and customer satisfaction.