How do I change my nameservers?

Changing domain nameservers is a common task and something you will need to do at some point during the life of your domain name. For this reason, we have made it as easy as possible!

Reasons why you may need to change your domain nameservers:

  • Your domain was parked and you want to host it
  • Your domain was hosted but now you want it parked
  • Your domain was transferred in from another provider and you want to use our parking services

First, you need to have your Domain Control Panel login details, this is absolutely necessary in order to navigate to the Nameserver Change function.

If you do not have your Domain Control Panel login details, to to the Forgotten Password page and request a copy of your details and a copy will be sent to the email address used when you registered your domain name. If this email address is out of date or no longer used, you will have to log a ticket with the Helpdesk.

Right, for those of you who have your Domain Control Panel login details, the rest of the process is simple.

  • Login to the Domain Control Panel (DCP)
  • Click ‘Change Nameservers’
  • Enter your new nameservers
  • Press submit to action your request

Your nameservers will be changed immediately however due to DNS propagation times it will take up to 72 hours to fully take effect.

How do I change my domain IPSTAG to another provider?

There is nothing preventing you from transferring your domain name to another provider however this is usally not necessary. Only .UK domain names have IPSTAGs.

If you really do want to change your IPSTAG, you need to login to your Domain Control Panel and select “Change IPSTAG” to transer out your domain name.

You will need to know your new domain providers IPSTAG and enter it carefully.

Login to the Domain Control Panel (DCP) to change your IPSTAG.

Alternatively, you can contact Nominet directly who will also make the IPSTAG change at a cost of £10+VAT per UK domain.

See Nominet Change Registrar for further details.

Can I create my own nameservers for my domain? (Glue Records)

You can create your own nameservers based on your domain name if you wish.
For example if your domain was,
mydomainname.co.uk
Then you can create
ns.mydomainname.co.uk
ns2.mydomainname.co.uk
You will also have to ensure that you have correctly appointed each nameserver its own unique IP Address (eg. 123.123.123.123).
If the nameserver is not set up correctly by you on your server, then when you request a nameserver update, then the registry will reject your update and leave your nameserver settings as they are currently.

Where will my domain email forward to as default?

As default, email sent to your domain name will be lost until you set up your Email Forwarding via your domain login area.
It will take a short time for the setting to update once you do set this forwarding up.

What is all the text inside the Domain Name forwarding frame?

Within the Frame which we provide to you for your domain forwarding is mainly the Meta Tags coding, this allows you to add a Title Description and Keywords Tag to your domain Frame.
We also include a section providing our website address, this is not picked up by the engines and so will not be indexed for your website, but is useful if there are any questions in relation to issues with your domain name for people to be able to contact us.
The Frame itself is not editable.