Domain Mailboxes – Frequently Asked Questions (FAQ)

We offer mailboxes with our parked domain services. The mailboxes supplied with parked domain names operate slightly differently to hosting mailboxes, this FAQ should help in answering some of the common questions regarding parked domains.

How should my name servers be set?

For parked domain mailboxes you domain name servers need to be set to point to the parking server (MICROLITE1). The name servers should be set to:

  • ns.microlite1.com
  • ns2.microlite1.com

If your name servers are not set to the parking name servers then your domain name will not be connected to your domain mailbox service and no email will be received to your mailbox. Any name server changes are subject to the usual global DNS propagation delay of up to 72 hours.

How do I access my domain mailbox?

You can access your domain mailbox be using the login details in your welcome email. We currently offer Squirrelmail as the webmail client for domain mailboxes which you can access using the following URL:

http://www.microlite1.com/webmail

You can also add your domain mailbox POP user details to your email client (such as Outlook) by using the incoming mail server name “mail.microlite1.com”. The outgoing mail server name must be that as provided by your ISP.

How do I send emails from my domain mailbox?

You can send email from your domain mailbox by logging in to your webmail client (currently based on Squirrelmail) at the URL below:

http://www.microlite1.com/webmail

It is not possible to send email using your local email client at this time unless your ISP allows you to send outgoing mail direct from your PC.

Can I send email through my PC mail client eg Outlook?

It is not possible to send email using your email client at this time. Emails can only be sent by using the webmail client accessable here: http://www.microlite1.com/webmail

Can I receive email through my PC email client eg Outlook?

Yes, simply use your mailbox name (eg mbname-domain-co-uk) as  your POP username and mail.microlite1.com as your incoming POP mail server name. This will enable you to download your emails to your local email client.

How do i connect my domain to Google Apps Email

Before connecting your domain to your Google Apps Email account you will need to determine if your domain name is parked or hosted. If your domain name is parked you will need to make the changes in your Domain Control panel – if your nameservers are NOT set to ns.microlite1.com and ns2.microlite1.com and you have hosting with us you will need to make the changes inside your Plesk control panel. If you have lost your Domain / Plesk control panel login details please go to Forgotten password to retrieve all of your login details by email.

To make DNS changes inside your Domain control panel select the domain and go to DNS Manager, please be sure to delete any existing MX records before adding the new ones. When adding the Google MX records please set the hostname for each MX record to @

To make DNS changes inside your Plesk control panel, select the domain and go to DNS Settings, please ensure that you delete any existing MX records before adding the Google MX records. When adding the records please leave the ‘mail domain’ field blank.

You are now ready to add the following MX records:

ASPMX.L.GOOGLE.COM. 1

ALT1.ASPMX.L.GOOGLE.COM. 5

ALT2.ASPMX.L.GOOGLE.COM. 5

ASPMX2.GOOGLEMAIL.COM. 10

ASPMX3.GOOGLEMAIL.COM. 10

The records are listed in priority order (smallest priority value 1 = highest priority), if you cannot add the priority values listed then you will need to add the records in the listed order.

If you experience any problems please submit a ticket to our Help Desk.

How do I connect my domain name to Moonfruit?

To connect your domain name directly to Moonfruit you will need to edit the DNS A record.

  • Login to the Domain Control Panel if your domain is parked
  • Login to the Plesk Panel and click “DNS Settings” if your domain is hosted
  • Delete the WWW A record
  • Add a new WWW A record with the IP address 146.101.249.107
  • Save changes

Allow a few hours for the DNS to fully propagate, this change will connect your domain name directly to Moonfruit.com.

How do I connect my domain name to Weebly?

To connect your domain name directly to Weebly you will need to edit the DNS A record.

  • Login to the Domain Control Panel if your domain is parked
  • Login to the Plesk Panel and click “DNS Settings” if your domain is hosted
  • Delete the WWW A record
  • Add a new WWW A record with the IP address 199.34.228.100
  • Save changes

Allow a few hours for the DNS to fully propagate, this change will connect your domain name directly to Weebly.com.