Why was my account automatically suspended?

Your hosting account may receive automatic suspension if you: Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. Run stand-alone,…

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What are the resource usage limitations?

Hosting space is intended for normal use only, and is limited to Web files, active e-mail and content of the hosted Web sites, not for storage (whether of media, e-mails, or other data). Hosting space further may not be used…

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Who is responsible for backup of my data?

Re: Should I backup my data? As a hosting service provider we naturally perform regular system backups of our servers in order to protect your data against catastrophic hardware or software failure on our servers. Whilst these backups are required…

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Why can’t I PING my website?

Re: I can’t ping my website You can usually ping your website such as “ping mydomain.com’ which will reveal the IP address of your site and that the server is responding. Unfortunately this can also be used by hackers to…

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