UKC

How long does it take for my domain name to register?

Once you have submitted your domain registration order and successfully paid, your domain registration request is immediately submitted to the appropriate registry. The domain should be showing as registered to you within a few short minutes. A common reason for rejection is “invalid postcode” or even a completely dreamed up address!

To verify that your registration was successful, go to our WHOIS lookup page and type in your domain name eg. yourdomain.co.uk. If the result is “no match” or “not found” and you have paid for your domain name then you must contact the Helpdesk immediately as it is possible that you registration request has been rejected OR your PayPal payment has not been correctly matched to your order.

Once the WHOIS confirms your domain name is correctly registered, it will now take up to 72 hours for your DNS to propagate the global internet. So, your domain name will begin to function some time after registration.

.UK domain names are usually fully functioning within 24 hours. .COM domain names can take longer to fully propagate.

How much does it cost to transfer a .uk domain name from uk-cheapest?

When you register a domain name we provide it with free email and web forwarding.

There are no costs to change the forwarding options neither are there any costs to change the nameservers.

There should not be any need to transfer your domain name away from uk-cheapest as you are free to use it with any host of your choosing without additional costs.

If you insist that you wish to transfer your .uk domain name domain name away from uk-cheapest (by changing the IPSTAG) there is currently a one-off admin charge of £4.99+VAT. You simply login to your Domain Control Panel and action this change from there.

How much does it cost to transfer a com, net or org domain name from uk-cheapest?

It is not necessary to transfer your domain name to another provider in order to use their hosting service.

Simply apply the domain nameservers related to your hosting account (as supplied by your hosting service provider) to your domain name and this will point your domain name to your external hosting account.

If in the event you do want to fully transfer the domain name to another provider (thus making them responsible for your domain renewals) please see the following page for assistance with transfer costs and charges:

https://www.uk-cheapest.co.uk/domain-charges.php

I’ve uploaded my website but I just get a Forbidden error message

The forbidden error message is usually given when there is no index.html or index.htm file present in a directory.

Make sure that you upload your index file correctly. As soon as you upload your index.htm or index.html file the Forbidden error message will no longer show.

Make sure that your index.html or index.htm file is in lowecase, a file named “Index.htm” (uppercase ‘i’) is not the same as “index.htm” (lowercase ‘i’) and will still result in the “Forbidden” error message. Filenames are case sensitive.

If you do have an index file in place then the problem may be related to the mod_security rules on your server. A 403 Frobidder error can usually be resolved by removing mod_security. Contact the Helpdesk to disable this service.