UKC Your personal details such as home address, telephone number can be hidden from .uk domains by using the Nominet WHOIS opt out. This is available to all individuals who register a domain name as long as it is not business use.
Your personal details cannot be hidden from any other extension such as .com, .net, .org.
If you have a .uk domain name and wich to activate the WHOIS opt out facility simply login to your Domain Control Panel and update the WHOIS opt-out status to Enabled.
To download your webmail to your computer, set-up the POP3 details for this account in Outlook or other email program which you may use.
Your hosting account can be cancelled at any time however the 30 day money back guarantee is only valid for the first 30 days. After that period, you would not be refunded your hosting fee if you decided to change hosting provider.
If you purchased a domain name from us with the hosting package the domain part of your order is not refundable, this is due to the fact that domains cannot be unregistered.
For more information see this page:
https://www.uk-cheapest.co.uk/refunds.php
If you have any questions concerning refunds or order cancellations simply contact the HelpDesk.
All hosting accounts have webmail active on the account.
For Plesk accounts, access AtMail as follows:
http://webmail.yourdomainname.com
Any POP email account set-up will be able to receive webmail.
You may download the Site Builder User Guide manual from the left hand menu after logging in to your Site Builder Account.
If you have problems downloading the user guide then try downloading from the here:
Download: Site Builder User Guide
This copy may NOT be the latest copy so we recommend that yuo download the copy from within your Site Builder Control Panel as soon as possible.