When a Subdomain is created the DNS that will make the subdomain work need to be recognised globally. This is called DNS propagation.
Please allow upto 72 hours for this to take place.
UKC
I’ve uploaded my website but I just get a Linux Test Page message
The Linux Test Page or ‘forbidden’ error message is given when there is no index.html or index.htm file present in a directory.
Make sure that you upload your index file correctly. As soon as you upload your index.htm or index.html file the The Linux Test Page or Forbidden error message will no longer show
Why has my Helpdesk eSupport ticket been closed?
Your eSupport problem ticket will be closed if we have not received a response from you for at least 72 hours.
You may re-open the ticket if you still require assistance.
I no longer need my domain name, can I have a refund?
It is not possible to offer refunds on domain names, the registry currently does not allow domain names to be cancelled once registered.
Therefore your domain name is yours for as long as you registered or renewed it for.
For more information see this page:
https://www.uk-cheapest.co.uk/refunds.php
If you have any questions concerning refunds or order cancellations simply contact the HelpDesk.
I made a mistake on my domain name, can I cancel it?
If you have made an error in your actual domain name then it can not be cancelled unless we have been notified within 10 minutes of your order.
Domain Names can not be cancelled once registered, unfortunately the registrars do not allow this action to take place.