UKC

I have uploaded files to my webspace but can not view them?

As soon as you upload files to your webspace they are available on the internet, there is no delay in these becoming visible.

The most common reasons that you would not be able to view uploaded files are as below,

Categories FTP

If I purchase a Site Builder do I also need Hosting?

If you purchase a Site Builder account, then you will also need webspace as this is where the site that you create will reside.

Often only Budget Hosting is required when you have a Site Builder account.

What is my Site Builder username?

If you have a Site Builder account with UK-Cheapest then your username will be of the following format,

sb*****

Replace ***** with your account/order number (not your invoice number)

What is my SMTP outgoing email server?

If you host with UK-Cheapest then already set up on your account for you is an SMTP Outgoing email server address of the following format,

mail.yourdomain.com

Replace yourdomain.com with your actual domain name.

However, some ISPs will not allow you to use your own SMTP server through their internet connection. In these cases they should allow you to therefore use their own smtp server which they provide to you.

If they will not allow this either, then you will need to contact them to remove the block they have placed on you using your own smtp server. See Which SMTP Server should I use?

Known companies that often block include BT and AOL, it appears that Nildram allow you to use your own server.

What is my POP3 incoming email server?

If you host with UK-Cheapest then your POP3 Incoming email server address will be of the following format,

mail.yourdomain.com

Replace yourdomain.com with your actual domain name.